FAQ

Collapsible content

Are you cruelty free?

Yes we are. No animals were harmed and No animal testing on any Coosei's product.

We are committed to creating a world where people and nature coexist in harmony

How do I update or cancel my order?

If you wish to cancel or edit your order, please contact customer service here. We will do all we can to make the changes requested to your order however please know that once an order has begun processing, it is unable to changed or canceled.

How long to arrive?

Please allow 24-48 business hours for processing of standard/ground delivery hours. If standard shipping is selected, please expect your order to arrive in 7 – 15 business days once processed. Expedited shipping is available for an additional cost. Orders placed on holidays or weekends will ship the next shipping period.

Coosei offers free shipping on orders of $35 or more.

How do I track my order?

Once your order is carefully packed and shipped, you will be emailed the tracking information for your order. Please wait up to 48 hours before checking at the following URL: CLICK ME

Business Cooperation?

If you are interested in our products and wish to explore your local market, please click here to contact us.